Support

Help for ParkProof users.

Use this page for product support, billing questions, privacy questions, and general feedback.

Contact

Email lightcsy@126.com.

Typical response time: 2-3 business days.

What to include

Your device model, iOS version, app version, and a short description of the problem. Do not send sensitive ticket evidence unless support specifically asks for it.

Purchases

ParkProof Pro Lifetime is handled through Apple In-App Purchase. Refund requests are managed by Apple.

Legal boundary

ParkProof does not provide legal advice, does not guarantee dismissal, reduction, refund, or any outcome, and does not submit appeals to any official channel.